Home health is the vertical where founders most often discover, halfway in, that they were building the wrong thing. The word covers two different businesses with two different regulators. Getting the distinction right at the start saves the most painful kind of rework.
Skilled home health vs. non-medical home care
Skilled home health is clinical care delivered at home — nursing, therapy — and it's licensed in California by the Department of Public Health. Non-medical home care is assistance with daily living, and home care organizations register with the Department of Social Services and maintain a registry of background-cleared aides. They are different licenses, different oversight, and different payers.
If you want to bill Medicare
Billing Medicare for skilled home health requires CMS certification on top of your state license. In practice, that certification usually comes through an accrediting body with deeming authority — most often CHAP or ACHC — which folds accreditation and Medicare certification into one track.
What the application has to prove
- An administrator and clinical supervisor who meet experience and credential requirements
- Policies and procedures matched to your service lines and patient population
- An organizational chart and staffing plan that agree with each other
- A QAPI program and clinical records system ready for the initial survey
Where applications stall
Rarely on the big questions. Usually on consistency: a staffing plan that doesn't match the org chart, a clinical director whose documented experience falls just short, policies copied from a template that don't describe your actual operation. California reviewers read for internal agreement. The fix is to build the file so every document tells the same story.
We thought we were opening one business. GTR showed us we needed two licenses to serve the patients we wanted — and got us both.
Dana Whitfield
Managing Partner, GTR
Published April 9, 2026
This article is general guidance, not legal or regulatory advice. California requirements change — confirm specifics for your model with GTR or qualified counsel before you act.